The overall purpose of this role is to provide enquiry and registration services for the full range of British Council offers and support the Meet and Greet function in respective offices.

The post holder will have to work closely with business teams and aim to resolve customer enquiries on the first contact.

Additionally, he/she will play a key role in providing friendly customer experience at our physical centres, social media platforms and web chat.

Details

Location Colombo
Salary Rs.39,500/-
Duration 1-year fixed term contract
Closing date Sunday 03 November 2019

Role overview

Refer to the role profile for further details.

How to apply

Please complete the online application no later than Sunday 03 November 2019.

Role profile, descriptions of the behaviours and core skills needed for the above post can also be downloaded from the same page. 

Only the applications submitted through above site are accepted. CV's won't be considered for shortlisting. 

Please note that it is mandatory to provide the reference details.

Short-listed candidates will be contacted within 2-3 weeks after the application closing date and we thank all prospective applicants for their interest in this organisation. 

The British Council believes that all children have potential and that every child matters everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989.

The British Council is committed to a policy of equal opportunity and child protection. We welcome applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds.
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