Update as of 06 May 2021

The health of our colleagues, students and customers is our priority throughout this rapidly evolving situation. We are strictly following local government and health authority guidance in this regard.

Customer Services

Our Customer Services in Colombo and Kandy are open for all walk-in customers.

You may contact us on e-mail, Facebook or call us on 070 7521 521 from 9 a.m. to 5 p.m. (Monday to Saturday)


All exams are held as planned under strict health and safety measures and we will continue to stay in touch with our registered candidates via email/SMS if there are any new updates.

We have now resumed testing in the Maldives. Find more information about booking your IELTS test online and taking your test in the Maldives here.

For the latest updates about school examinations, please visit the below information pages:

 Cambridge International

 Pearson Edexcel

 If you are a private candidate and require further support, please send us a direct message on Facebook.  

Teaching centre 

Teaching Centres will continue to deliver courses online until further notice as a result of the current situation, in line with government directives. We recommend that you contact customer services for further details of the classes available. 


The libraries in Colombo, Kandy and Jaffna will remain temporarily closed to the public until further notice. Library members now have the facility to borrow books by placing an online order.

You may also renew your membership online

You can still sign-up for an online membership and gain access to a wide collection of books, journals and movies.     


Most of our events will be delivered online and can be viewed through our website and Facebook events

We remain committed to ensuring people all over the world can connect through English language and culture. In the coming weeks that is likely to be predominantly on digital platforms.


We offer a large number of online resources which you can use, to learn English and to prepare for your exams and access our digital libraries.

For enquiries please call us on +94 (0)70 7521 521, e-mail us at info.lk@britishcouncil.org or message us via Facebook.