It is important that you read and accept the IELTS test terms and conditions when you register for the test.

You also receive the terms and conditions in the Notice to Candidates (PDF 93kb), which is included with the application form.

The terms and conditions contain important information, including details of:

  • Test day arrangements
  • What you can take into the test room
  • The rules you need to follow
  • Test security
  • What you can expect from the results process
  • Cancellations process
  • How we use your information.

When you sign the declaration in the application form you are confirming that you have read and understood the IELTS test terms and conditions and agree to abide by them.

Please note:  

Security at IELTS tests is important to us. As an added measure, all participants will be required to have their photograph taken by a member of the IELTS administrative staff on their test day. Please make sure that you review the photograph instructions supplied to you after you have booked your test. 

Transfer

 A candidate may transfer test dates if they notify us more than five weeks prior to the selected test date. A charge of Rs 2,000 will be made. The candidate must select a test date within the next three month period. Candidates who wish to transfer test dates within the five week period prior to the test date will be treated as a cancellation and receive no refund.

Exemptions from the above rule:

  • serious illness (e.g. hospital admission or serious injury)
  • loss or bereavement - a close family member
  • hardship, trauma – e.g. Victim of crime, traffic accident etc.
  • military service.

In the above cases an administrative fee of Rs 3,000 will be levied.

Note:

Candidates must apply for a transfer no later than five working days after the test date. Candidates must attach a 'Test date transfer form' (see Downloads area below), payment receipt and appropriate documents, e.g. medical certificate, death certificate.

Refunds

Candidates who wish to cancel their registration more than five weeks prior to the test date will receive a refund less an administrative fee of  Rs. 2,000/-. Candidates who wish to cancel their registration within the five week period prior to the test date will receive no refund.

Exemptions from the above rule:

  • serious illness (e.g. hospital admission or serious injury)
  • loss or bereavement - a close family member
  • hardship, trauma – e.g. victim of crime, traffic accident etc.
  • military service.

In the above cases a refund, less Rs. 4,000 an administrative fee will be granted.

Note:

Candidates must apply for a refund no later than five working days after the test date. To apply, candidates must attach a 'IETLS  refund form' (see Downloads area below), payment receipt and appropriate documents, e.g. medical certificate, death certificate.